IMPORTANT
BUSINESS UPDATE APRIL/MAY 2023 
Please read prior to making a purchase

Dave & Patrick will be on Vacation from the 2nd May 2023 until the 18th May 2023 Inclusive and therefore we will not be back in the business until May 19th however it will be Business as usual at DAPA

We will be working hard to get as many of the orders already received as of yesterday 23rd April, dispatched before we depart on the 2nd May.
The website and the studio will remain OPEN during our vacation, so you can place orders as normal. Orders will continue to be made whilst we are away and done so in date received order, however the office will be un-staffed, so no messages or emails will be answered until 19th May onward, once we have returned to the business.
Any orders placed between the 1st May and the 19th May will NOT be dispatched until after the 19th when we return, also any orders placed between the 24th April (today) and the 1st May, may not leave before we depart due to current workload but they will be the first to leave upon our return.
 
Dave





​ADDITIONAL TERMS FROM 01/07/2021 (Please Read These)

Changes to Ecommerce Selling, which came into force on the 1st July 2021, has meant an update to our policies in line with this new legislation.

• The shop site is now displayed exclusive of VAT for all customers.
• The UK will continue to have VAT added at 20% in line with UK legislation, but this will now be done at checkout and not shown in listing price This is only a change in process and you will still pay the same price as you did prior to this update.
• EU buyers will have their countries VAT collected By Dapa Designs at checkout. Which we will then pay to your government on orders under €150 (£125) removing import duty charges and speeding up delivery. Orders over this amount will have VAT and DUTY charged on entry to your country  Please consider splitting orders over the threshold to two orders or invoices to avoid these extra charges.
• International buyers will remain responsible for VAT/GST/Sales taxes at their countries rate upon entry if applicable. Dapa Designs will not collect the VAT for you at this time. 
• Dapa Designs Ltd is not responsible for any duties which your import (purchase) may incur, for it to clear your customs. This is the customers responsibility and we have advised how to avoid this duty above.
• The low level relief of €22 /£15 has now been abolished by the new EU legislation, creating a level playing field for ALL online retailers.
• European and International customers are requested to supply an email address and a contact number when filling out your address details. This will assist customs in making you aware your item has reached your country and is awaiting your VAT/GST/Sales Tax payment. This will help to speed up customs and the delivery of your order.
• As our system is based in the UK, the address section automatically defaults to GB. You MUST ensure you change the GB default to the country of delivery, moving forward this will be IMPERATIVE to you being charged the correct tax rate for your country. We cannot do this for you after payment as we have NO access to your personal details entry.
• If you enter a country code that is not where the item is to be delivered, your order will be CANCELLED and you will need to re-submit.  It is best to ensure your details are correctly before submitting your order. We would encourage you to set up an account, so your details are stored for each use.
• We continue to advise all customers to choose a tracked or signed delivery service. This allows us to assist you should a delivery be late in arrival. Without this we have no means to track your parcel. Postage choice is the customers responsibility and we cannot be held responsible for late delivery/non arrival of goods ordered without a tracked or signed for service.

UPDATE 01/01/23

Please note: Due to the nature of our business, we no longer accept Cheques as a means of payment. Payment can be made using A credit or Debit card or even Paypal

Please also note: Due to Dave spending Less time in the Studio following his stroke, we cannot accept telephone orders. if you you wish to email any request please ensure you are specific by using the fabrics page on this site to choose fabrics an trims We often we get request which say something like blue trim please! and as we do 4 blues it ends up with lots of messages which can confuse the request and cause mistakes to happen which we obviously don't want to happen to your order. All our fabric colours and trim colours are clearly shown on our fabrics page - please take a look. however the quickest and easiest way to order is via the website, orders not placed on the website often take longer to process and dispatch as they have to be fitted in when and if we have time. thank you for your understanding.

PRIVACY

This privacy policy sets out how Dapa Designs uses and protects any information that you share with us, when you use this website in line with GDPR regulations.
Dapa-Designs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Dapa-Designs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect
We may collect the following information:

• Name and payment details.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

What we do with the information we gather
We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

• To process your order and obtain payment
• Internal record keeping (3 Months Paper - 6 Months Electronically).
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You will have the option to unsubscribe or Opt Out
• From time to time, we may also use your information to contact you for market research purposes. We will ONLY contact you by email in this case. We may use the information to customise the website according to customers interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing us.

​We will NOT sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to us.
​
If you believe that any information, we are holding on you is incorrect or incomplete, please write or email us as soon as possible. We will promptly correct any information found to be incorrect.

OUR TERMS

These terms of use govern your use of our site. Please read these terms in full before you use this website. If you do not accept these terms of use, please do not use this website. Your continued use of this site confirms your acceptance of these terms.

Website Access
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website may only be accessible only if you have registered.

Use of the Website
1.2 This website may be used for your own private purposes and in accordance with these terms of use.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent. All images are the intellectual property of Dapa Designs Ltd and you do NOT have permission to use these for ANY reason.

Site Up-Time
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time, but we shall not be obliged to provide such notice.

Visitor Provided Material
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
1.7 When using this website, you shall not post or send to or from this website any material:
(a)for which you have not obtained all necessary consents;
(b)that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c)which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to & from Other Websites
1.9 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk and should check there privacy policy immediattly.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a)you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b)you do not misrepresent your relationship with us or this website.
(c)the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

Disclaimer
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times, we do not guarantee that all material is accurate and or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of Liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law & Jurisdiction
These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Our Business Details
Our business’s name is: Dapa Designs LTD
Our business address is: 5 Parkwood Centre, Aston Road, Waterlooville, Hampshire PO7 7HT
Our contact details are: dapadesigns@gmail.com or +44 (023) 9226 8267